At ExploraSpain we take your privacy seriously. This policy explains what data we process, for what purpose, and what rights you have, in compliance with the GDPR (EU Regulation 2016/679) and the Spanish Organic Law 3/2018 on Personal Data Protection (LOPDGDD).
1. Data controller
- Controller: SKYWARD PARTNERS, S.L.
- Tax ID (NIF): B26629576
- Registered office: Calle Castelló 117, 28006 Madrid, Spain
- Email: contacto@exploraspain.com
- Website: https://exploraspain.com
2. What data we process
Depending on how you interact with the website, we may process the following data:
- Contact data: when you write to us by email, we process the data you choose to provide voluntarily (name, email, message content).
- Browsing data: when you visit the site, technical data is collected such as IP address, browser type, operating system, pages visited, time spent and referrer, through cookies and analytics tools, if you accept them.
The website does not currently offer user registration, a checkout form or newsletter subscription. If these features are added in the future, this policy will be updated accordingly.
3. Purpose and legal basis for processing
- Responding to your inquiries: when you write to us, we use your email and message data only to reply. Legal basis: user’s consent when sending the message.
- Site usage analytics: to understand how the site is used and improve the content. Legal basis: consent given through the cookie banner.
- Compliance with legal obligations: to comply with applicable regulations where appropriate. Legal basis: legal obligation.
4. Retention period
Contact data is retained for as long as necessary to handle your inquiry and, afterwards, for the legal period applicable to address potential liabilities.
Browsing data is retained for the period set out in the cookie policy for each tool.
5. Recipients and international transfers
Your data is not shared with third parties except where legally required. However, the website uses services from providers that may have access to browsing data as data processors:
- Vercel Inc. (USA): website hosting. Transfer covered by the European Commission’s Standard Contractual Clauses.
- Google LLC (USA): web analytics, if you accept analytics cookies. Transfer covered by the EU-U.S. Data Privacy Framework.
- Affiliate platforms (Viator, GetYourGuide or others): when you click an affiliate link, you will be redirected to their website, which applies its own privacy policy.
6. Your rights
As a data subject, you have the following rights, recognized by the GDPR and LOPDGDD:
- Access: to know what data we process about you.
- Rectification: to correct inaccurate or incomplete data.
- Erasure (“right to be forgotten”): to request that we delete your data when it is no longer necessary.
- Objection: to object to certain processing activities.
- Restriction: to ask us to restrict processing in certain cases.
- Portability: to receive your data in a structured format and transfer it to another controller.
- Withdraw consent at any time, without affecting the lawfulness of prior processing.
To exercise these rights, write to us at contacto@exploraspain.com indicating which right you wish to exercise and, if necessary, providing proof of your identity.
If you believe that the processing of your data does not comply with regulations, you may file a complaint with the Spanish Data Protection Agency (AEPD).
7. Security measures
We apply reasonable technical and organizational measures to protect your data against unauthorized access, loss or destruction. The website uses encrypted connection (HTTPS) and the contracted services apply industry-standard security measures.
8. Changes to this policy
This policy may be updated to reflect legislative, operational or service changes. The version in force will always be the one published on this page, with the last-updated date shown at the top.
9. Contact
For any questions about privacy, write to us at contacto@exploraspain.com or through the contact page.