Santiago Bernabéu Stadium: Official Tour Entry Ticket
Official entry to the Bernabéu Tour (1.5 hours) with access to dressing rooms, benches, museum and panoramic view. 4.5/5 across 23,000+ reviews. Often sells out in peak demand.
4.523,468 reviews
Practical details
- Duration
- 1.5 hours
- Guide languages
- Spanish · English
- Mobile ticket
- No need to print
- Instant confirmation
- Right after booking
- Wheelchair accessible
- Yes · flag it when booking
- Minimum age
- No restriction
- Pets
- Not allowed
Highlights
- Official Bernabéu Tour entry with access to the museum and the largest trophy collection in European football
- Dressing rooms and benches open to visitors (subject to match-day closures)
- Panoramic view of the renovated stadium from the stands
- Interactive exhibits and audiovisuals on Real Madrid's history
- Likely-to-sell-out product with 23,468 reviews and 4.5/5
Our take
This is the official Bernabéu Tour ticket sold by GetYourGuide as a distributor: 4.5/5 across more than 23,000 reviews — the stadium product with the highest volume of validation, and flagged as «likely to sell out» in peak demand. The route covers the renovated stadium: museum with the trophy collection (including the 15th Champions League), dressing rooms, benches and panoramic view from the stands. No guide: it's self-guided entry with panels and audiovisuals. What's worth checking before you book. First, it's NON-refundable — if your Madrid plans are uncertain, look at the «Flexible Ticket» variant or pick a different date. Second, on match days (and the day before), dressing rooms and benches close: if your visit lands on a La Liga or Champions match day, you'll miss the most valuable part of the Tour. Third, the operator's «value for money» score is 3.9/5, lower than the overall rating — for several travellers the price feels high for 1.5 self-guided hours. Who it's for: Real Madrid fans, European football enthusiasts, travellers wanting to see the renovated stadium from the inside, and families with football-loving kids (under 5s enter free). Who it's NOT for: travellers with limited mobility expecting to reach benches and dressing rooms (those areas are not accessible), anyone wanting detailed live-guide explanation (there is none here), or anyone needing date flexibility (the standard ticket doesn't allow refunds).
What's included
- Official Bernabéu Tour entry (self-guided access to stadium and museum)
- Access to dressing rooms, benches and pitchside area (subject to availability)
- Access to the Real Madrid Museum with the trophy collection
Not included
- Guided tour (this is a self-guided ticket)
- Food and drinks
- Professional souvenir photo (optional purchase)
- Transport to the stadium
Good to know
What to bring
- Comfortable shoes (many stairs)
- ID document (may be requested at the security check)
- Water bottle (not included)
Not suitable for
- Pets (service dogs only)
- Travellers with very limited mobility wanting to access benches and dressing rooms (those areas are not accessible)
Things to keep in mind
- On match day and the day before, dressing rooms and benches are closed
- On match days, the Tour closes 5.5 hours before kick-off
- This is a self-guided ticket — no live guide or audio guide is included
- This ticket is NON-refundable: if your dates are uncertain, consider the Flexible option
- Children under 5 enter free (no booking required)
- The route has many stairs — relevant if you have back or knee issues
Meeting point
Santiago Bernabéu Stadium, Av. de Concha Espina, 1. Entry through the Bernabéu Tour ticket office depending on ticket type (Classic or Flexible). Direct access without guide or sign: show your mobile ticket at the Tour entrance.
Santiago Bernabéu metro (line 10) is 100 metres from the entrance. Read your confirmation email carefully: the exact entrance can vary depending on the option (Classic or Flexible). Reviews mention confusion between the queues with/without ticket — always join the «with ticket already purchased» line. Arrive 15 minutes early to clear security.
The experience
What you'll see
The Bernabéu Tour is the official route through Real Madrid's stadium, fully renovated in recent years. This ticket is self-guided: you move at your own pace through the complete circuit for roughly 1.5 hours.
- Panoramic view from the stands: first impact of the renovated stadium, with the retractable roof and the pitch at your feet.
- Real Madrid Museum: the largest trophy collection in European football, with 15 Champions Leagues, Club World Cups and basketball trophies.
- Interactive exhibits and audiovisuals: club history, legendary players and iconic moments.
- Dressing rooms and benches: pitchside area, first-team dressing room and bench (subject to closure on match days and the day before).
- Original memorabilia: boots, shirts and objects from football and basketball, including the women's section.
How it works
Access point: Santiago Bernabéu Stadium, Av. de Concha Espina, 1. Santiago Bernabéu metro (line 10) is 100 metres from the entrance.
Important: there's no guide or operator sign. Show your mobile ticket at the Bernabéu Tour box office. There are two queues at the entrance — one for people buying tickets and one for people who already have them. Make sure you join the second (it's the recurring complaint in reviews).
Arrive 15 minutes early for security. The visit lasts 1.5 to 2.5 hours depending on your pace. No guide: explanatory panels and audiovisuals are your only reference. If you want a human guide, see the Bernabéu guided tour version.
Watch out for match days: dressing rooms and benches close on the day of the match and the day before. On match days, the Tour closes 5.5 hours before kick-off.
Who I'd recommend it to
- Real Madrid fans or European football fans wanting to see the renovated stadium from the inside.
- Families with football-loving kids (under 5s enter free).
- Anyone wanting full autonomy and time to linger in the museum.
- Anyone looking for the most standard, validated Bernabéu ticket (23,000+ reviews).
Who I would NOT recommend it to
- Anyone needing to change dates: this ticket is non-refundable.
- Anyone wanting human-guide explanation: this one is self-guided.
- Travellers with very limited mobility wanting to access benches and dressing rooms — those areas are not accessible.
- Anyone visiting Madrid on a match day without confirming the schedule: the Tour closes several hours early.
Accessibility
The Real Madrid Museum and the panoramic view are wheelchair accessible. The benches and dressing-room area are NOT currently accessible. If mobility is a key factor, weigh this before booking.
Cancellation policy
This activity is non-refundable. Once confirmed, the booking does not allow cancellation or date changes. If you need flexibility, check at booking whether the «Flexible Ticket» option is available for your date.
Frequently asked questions
Does this ticket include a guide?
What if there's a match on the day of my visit?
How long does the visit last?
Is it wheelchair accessible?
Why is the «value for money» score lower than the overall rating?
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